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Leader in financial services

Code CV : 5897927f7f0c1923
Date de dernière connexion : 2017-02-05

Madame Ba... C...
....
1050 Bruxelles
Belgique




Situation actuelle:
Secteur d'activité actuel : Services financiers
Taille de l'entreprise : + de 1000 salariés
Fonction actuelle : Senior management
Nombre d'années à ce poste : 6 à 10 ans
Nombre de personnes sous mes ordres : 21 à 50 personnes
Salaire annuel : 120000.00 EUR
Expérience Totale : + de 15 ans
Disponibilité : Préavis 3 mois

Poste recherché:
Fonctions: finance, banque, bourse, settlement, clearing, investment funds, ,
Secteur d'activité: finance, banque, clearing, commission europeenne,, ,

Type de contrat souhaité: CDI, Agent
Temps de travail souhaité: Temps plein
Salaire Annuel Minimum / Souhaité: 140000.00 / 0.00 EUR

Etudes :
Dernier niveau d'etudes validé avec diplome : Bac+6
Dernier diplome : Master en management multiculturel
Niveau d'études actuel : Bac+6
Autres Formations :


Mobilité :
Pays : Belgique, Canada, Émirats Arabes Unis, France, Hong Kong, Suisse

Outils / Logiciels / Méthodes maitrisés
oracle, salesforce, windows, cognos

Permis VL, PL, véhicules spéciaux
voiture

Langues
Français : Langue maternelle
Anglais : Avancé


CV :

Madame Ba... C
1050 Bruxelles
Belgique


Euroclear
Bank and Euroclear SA/NV, Brussels






Business
network management – Banking and network division – Director

Since Nov 2014

Leading
21 senior persons located in Belgium and UK







  • Steering
    the funds network managers aiming to create, develop and maintain
    partnerships and contractual relationships with funds' providers
    (transfer agents and asset managers) to ensure operational
    excellence and that Euroclear is recognised as a relevant, value
    added and trusted partner in the funds industry;

  • Developing
    market intelligence and leading the team to become market experts
    through industry proximity, including representing Euroclear in
    different market bodies;

  • Shaping
    Euroclear and the funds industry responses towards new regulations,
    risk and clients' needs striving towards new standards in service
    quality, cost effectiveness and risk control and exploring new
    services (due diligence, benchmarking reports and data selling,
    etc);

  • Leading
    the department through a network evolution program aiming at growing
    people in their personal development, ensuring a high level of
    maturity from a CI view point.

  • Managing
    invoices controls and pricing negotiations from a network of
    strategic providers (circa 350 MM Eur/year.)






Client
Data Mgt & business transformation – Commercial division –
Director
June
2010 – Nov 2014

Leading
45 persons located in Belgium, France and UK







  • Steering
    the client data management teams of EB, ESES and EUI, aiming at zero
    operational anomaly in the set up of the clients’ data and a good
    contract management framework

  • Leading
    the vision to reduce the overall usage of papers (by the clients or
    by Euroclear) offering an variety of means to the clients (e-forms,
    editable PDF, estatements, etc) and actively contributing to ease of
    doing business (usage of emails, new types of signatories lists,
    reviewed admission process, etc)

  • Ensure
    all processes remained in line with evolving obligations (e.g; AML
    obligations, new SFAct, CPSS IOSCO principles, T2S, etc)

  • Responsible
    for the ROI team and the client billing query desk for EB and ESES

  • Responsible
    for divisional transversal initiatives such as CI, the divisional
    budget, the training strategy, Insight, pc coordination, Salesforce
    ownership, crisis management, LAM coordination for commercial, etc






Account
Management – Commercial division – Director

June 2007 – Dec 2010
Leading
35 senior persons located in Belgium, France, Netherlands and
Germany







  • Participated
    to set up of a department of account managers including recruitment
    of senior profiles, daily organisation of tasks, definition of roles
    and responsibilities, positioning within the company, KPI creation,
    process maps implementation, definition of strategy over 2 years,
    plan, etc

  • Lead
    the Lean review and implementation of our department with McKinsey

  • Participation
    to clients visits (relationship type of visit with account review
    and analysis of clients’ activity with proposal of improvements)

  • Owner
    of the EB contact centre infrastructure and written queries
    infrastructure (Genesys and Siebel)

  • Responsible
    to oversee the migration process of any new client or additional
    business of existing clients for FundSettle and the CORE (client
    testing, account structure, client training, etc) and of the Request
    for Proposals review.






New
Issues, Corporate actions, Dividends & Projects – Investment
funds department

Jan 2006 – June 2007
Leading
55 persons









  • Analysis
    of operational issues and development of solutions targeting
    increased quality and productivity

  • Elaboration
    of quality measures and risk indicators

  • Participation
    in the business requirements and implementation of new applications


  • Establishment
    of strategic direction and objectives for the department

  • External
    and internal escalation reference

  • Maintenance
    of an efficient communication process with team leaders and
    department heads

  • People
    management role including recruitment plan, headcount strategic map,
    appraisals, etc.







Client
services and Dealing desk – Investment funds department

- Manager March
2004 – Dec 2005
Leading
16 persons








  • Relationship
    management ensuring clients’ satisfaction through timeliness
    answer to queries, pro-active trainings and visits, analysis of
    clients’ activity, telephone service level monitoring and
    implementation of qualitative customized measures

  • Dealing
    desk responsible ensuring all orders are placed accurately and on
    time (hedge funds)

  • People
    management including plannification of the work, identification of
    headcount drivers and plans, leadership and coaching, development
    and implementation of procedures

  • Risk
    management keeping the right balance between clients’
    expectations, management directions and technical constraints
    including control tasks and business continuity measures.
    Identification of potential risks and implementation of controls
    aimed at reducing those



Corporate
actions – Equities department – Associate Manager

Feb 2002 – Feb 2004
Leading
12 persons









  • Responsible
    for overseeing the correct processing of all types of corporate
    actions on European and Asian Equities

  • People
    management including plannification of the work, identification of
    headcount drivers, leadership and coaching, development and
    implementation of procedures and training

  • Risk
    management mainly through productivity initiatives aiming at
    increasing the straight through processing of information
    collection, instructions processing and proceeds distribution






Corporate
actions – Equities department - Analyst

Sept 1999 – Jan 2002
Team
member









  • Responsible
    to process accurately and in a timely manner all types of corporate
    actions


  • Responsible
    to maintain the relationship with the network of custodians


  • Responsible
    to define requirements, testing and training for a tool to achieve a
    ‘paperless office‘



Lettre de candidature

Madame Ba... C
1050 Bruxelles
Belgique

Leader in financial services


15
years experience in operational, commercial and network functions
within the settlement and funds industry. Strong client facing
acumen, strategic thinking, thinking ahead/projecting forward,
agility, all-round flexibility, able to develop long term
relationships based on dedication, trust and credibility. Catalyst of
continuous improvement with the ability to adapt to changing working
environment with proven capacity to lead and motivate teams and drive
process improvement.

Madame Ba... C...


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